BMAD-METHOD/devKalla-Fordonscervice/_wds/workflows/4-ux-design/scenario-init/SCENARIO-INIT-PROCESS.md

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Scenario Initialization: From Trigger Map to First Sketch

Find the natural starting point and shortest path to mutual success


The Situation

You've created your Trigger Map. You know:

  • WHO your target groups are
  • WHAT triggers their needs
  • WHY your business exists

Now: What should you start sketching?


Agent's Job: Help You Find the Journey

Agent connects Trigger Map to the first scenario:

1. What Feature Delivers the Most Value?

Agent: "Looking at your Trigger Map and prioritized feature list,
        what's the core feature that delivers value to your
        primary target group?

        This is what we should sketch first."

Designer: "The family dog walk calendar - it solves the accountability
           problem that causes conflict."

2. Where Does the User First Encounter This?

Agent: "Where does your primary target group first come into
        contact with this solution?"

Designer: "Google search - they're frustrated with family conflict
           over dog care."

3. What's Their Mental State at This Moment?

Agent: "When they find Dog Week on Google, how are they feeling?

        Think about:
        - What just happened? (trigger moment)
        - What are they hoping for?
        - What are they worried about?"

Designer: "Just had another fight about who walks the dog.
           Tired of nagging. Want a system that works without intervention.
           Worried about adding more complexity to family life."

4. What's the End Goal (Mutual Success)?

Agent: "What does success look like for both sides?

        For the business: [subscription purchased]
        For the parent: [what state/feeling/outcome]?"

Designer: "Business: Active subscription
           Parent: Family harmony restored, dog gets walked consistently,
                   no more nagging needed"

5. What's the Shortest Path?

Agent: "Let's map the shortest possible journey from
        'frustrated parent on Google' to 'active subscription + harmony':

        Natural starting point: Google search result

        What's the absolute minimum path to mutual success?"

Designer: "Google → Landing page → See how it works →
           Sign up → Set up family → Start using calendar →
           First walk completed → Everyone happy"

Agent captures:

SCENARIO: Parent Onboarding to First Success

START: Google search (frustrated, tired of nagging)
END: First walk completed (harmony, system working)

CRITICAL PATH:
1. Landing page (understand solution)
2. Sign up (commit to trying)
3. Family setup (get everyone involved)
4. Calendar (plan first week)
5. First walk (proof it works)

BUSINESS GOAL: Active subscription
USER GOAL: Family harmony without nagging

Now let's start sketching this journey.

What This Gives You

Clear foundation for sketching:

  • Natural starting point (where user actually is)
  • Mental state (how they're feeling)
  • End goal (mutual success defined)
  • Shortest path (no unnecessary steps)
  • WHY behind each step (trigger map connection)

Now you can sketch with purpose:

  • Each page serves the journey
  • Each feature addresses mental state
  • Each step moves toward mutual success
  • Nothing extra, nothing missing

Examples

Example 1: E-commerce (Sales Goal)

Business Goal: Product sales
Target Group: Budget-conscious customers
First Contact: Google search "affordable [product]"
Mental State: Anxious about hidden costs, need transparency
End Goal: Purchase completed, confident in value
Shortest Path: Google → Product page → Transparent pricing →
               Add to cart → Checkout → Confirmation

SCENARIO: Transparent Purchase Journey

Example 2: SaaS (Subscription Goal)

Business Goal: Monthly subscriptions
Target Group: Small business owners
First Contact: ChatGPT recommendation
Mental State: Overwhelmed, need simple solution
End Goal: Active subscription, problem solved
Shortest Path: ChatGPT → Landing → See demo → Sign up →
               Quick setup → First success

SCENARIO: Frictionless Onboarding

Example 3: Service Booking (Appointment Goal)

Business Goal: Consultation bookings
Target Group: First-time clients
First Contact: Friend recommendation
Mental State: Curious but cautious, need trust
End Goal: Appointment booked, feeling confident
Shortest Path: Friend link → About page → Testimonials →
               Book consultation → Confirmation

SCENARIO: Trust-Building Booking

The Agent's Role

Not a script. A conversation.

Agent helps you think through:

  • What drives the business?
  • Who makes it happen?
  • Where do they start?
  • How do they feel?
  • What's mutual success?
  • What's the shortest path?

Then you sketch with clarity.


Next Step

Once you have:

  • Natural starting point
  • Mental state
  • End goal
  • Shortest path

Start sketching the journey.

Each sketch serves the path from trigger to mutual success.


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