475 lines
12 KiB
Markdown
475 lines
12 KiB
Markdown
# Lesson 7: Workshop 5 - Feature Impact
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**Score Features by Strategic Impact**
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---
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## Overview
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Workshop 5 is where strategy becomes actionable roadmap. You'll systematically score your feature ideas against the prioritized psychological drivers from Workshop 4, creating a data-driven feature prioritization.
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**Duration:** 20-30 minutes
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**Format:** Conversational with Saga
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**Output:** Scored and ranked feature list
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---
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## What You'll Do
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### 1. List Features
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**Brainstorm all potential features:**
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- Ideas from Product Brief
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- Stakeholder requests
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- Competitive features
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- User feedback
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- Team suggestions
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**Aim for:** 10-20 features to evaluate
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### 2. Score Each Feature
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**Rate against top 5-7 prioritized drivers:**
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- How well does this feature address each driver?
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- Use 0-3 scale for each driver
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- Be honest (don't inflate scores)
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**Scoring scale:**
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- **3** = Directly addresses this driver (core solution)
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- **2** = Significantly helps with this driver
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- **1** = Somewhat related to this driver
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- **0** = Doesn't address this driver
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### 3. Calculate Total Scores
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**Sum scores across all drivers:**
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- Add up the scores for each feature
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- Higher total = higher strategic impact
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- This becomes your prioritization data
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### 4. Rank and Create Roadmap
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**Sort features by total score:**
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- Highest scores = Phase 1 (highest impact)
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- High scores = Phase 2
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- Medium scores = Phase 3
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- Low scores = Backlog or cut
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---
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## Key Questions Saga Asks
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### Listing Features
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- "What features are you considering for this product?"
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- "What ideas came up in your Product Brief?"
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- "What have stakeholders requested?"
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- "What do competitors offer that you're considering?"
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- "Are there any features you're unsure about?"
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### Scoring Each Feature
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- "How well does [feature] address [top driver]?"
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- "Does this feature create gain or reduce pain for this persona?"
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- "On a scale of 0-3, how much impact does this have on [driver]?"
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- "Why that score? What specifically does it address?"
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- "Is this a 2 or a 3? What's the difference?"
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### Validation
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- "Are there features that would score higher that we haven't listed?"
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- "Could we modify any features to increase their impact?"
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- "Do these scores match your intuition? If not, why?"
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- "Which features are you surprised scored high or low?"
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---
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## Generic Example: Scoring Matrix
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### Context
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**Top 5 Prioritized Drivers (Remote Team Leads):**
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1. Fear of team burnout without noticing (NEGATIVE)
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2. Want to demonstrate effective leadership (POSITIVE)
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3. Fear of losing top performers (NEGATIVE)
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4. Want to build strong team culture (POSITIVE)
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5. Fear of missed deadlines (NEGATIVE)
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### Features to Score
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| Feature | Burnout Fear | Leadership | Retention | Culture | Deadlines | **Total** |
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|---------|-------------|------------|-----------|---------|-----------|-----------|
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| Daily team pulse check | 3 | 2 | 2 | 1 | 1 | **9** |
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| Team workload dashboard | 3 | 2 | 2 | 0 | 2 | **9** |
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| Recognition system | 1 | 1 | 2 | 3 | 0 | **7** |
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| 1-on-1 scheduling assistant | 2 | 2 | 1 | 1 | 0 | **6** |
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| Meeting summaries | 0 | 1 | 0 | 1 | 2 | **4** |
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| Async video updates | 1 | 1 | 0 | 2 | 0 | **4** |
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| Team chat | 0 | 0 | 1 | 2 | 0 | **3** |
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### Detailed Scoring Example
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**Feature: Daily Team Pulse Check**
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**Against "Fear of team burnout without noticing" (Score: 3)**
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- Directly addresses the fear
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- Provides daily visibility into team health
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- Early warning system for burnout indicators
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- Core solution to the problem
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**Against "Want to demonstrate effective leadership" (Score: 2)**
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- Provides data to show proactive management
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- Enables evidence-based leadership decisions
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- Significantly helps but not the primary purpose
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**Against "Fear of losing top performers" (Score: 2)**
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- Early warning helps prevent burnout-driven turnover
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- Identifies at-risk team members
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- Significantly helps with retention
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**Against "Want to build strong team culture" (Score: 1)**
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- Shows you care about team wellbeing
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- Somewhat related but not primary benefit
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**Against "Fear of missed deadlines" (Score: 1)**
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- Can identify capacity issues early
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- Somewhat helps but not main purpose
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**Total: 9 points** (Highest strategic impact)
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---
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**Feature: Team Chat**
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**Against "Fear of team burnout" (Score: 0)**
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- Doesn't address burnout visibility
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- No impact on this driver
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**Against "Want to demonstrate leadership" (Score: 0)**
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- Doesn't provide leadership insights
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- No impact on this driver
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**Against "Fear of losing performers" (Score: 1)**
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- Helps with connection (minor retention factor)
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- Somewhat related
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**Against "Want to build team culture" (Score: 2)**
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- Enables team connection
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- Significantly helps with culture
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**Against "Fear of missed deadlines" (Score: 0)**
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- Doesn't address deadline management
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- No impact on this driver
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**Total: 3 points** (Low strategic impact for this persona)
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---
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## Prioritized Roadmap
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Based on scores, create phases:
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### Phase 1: Highest Impact (8-10 points)
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- Daily team pulse check (9)
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- Team workload dashboard (9)
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**Why first:** Directly address top fears, highest strategic value
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### Phase 2: High Impact (6-7 points)
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- Recognition system (7)
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- 1-on-1 scheduling assistant (6)
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**Why second:** Good strategic value, support top priorities
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### Phase 3: Medium Impact (4-5 points)
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- Meeting summaries (4)
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- Async video updates (4)
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**Why third:** Some value but lower priority
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### Backlog: Low Impact (0-3 points)
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- Team chat (3)
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**Why backlog:** Doesn't address top strategic drivers for this persona
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---
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## Why This Works
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### It's Strategic
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**Every score connects to:**
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- A prioritized psychological driver
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- A prioritized target group
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- A business goal
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**Not arbitrary** - traceable to strategy
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### It's Objective
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**Traditional approach:**
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"I think Feature A is more important"
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**Feature Impact approach:**
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"Feature A scores 9, Feature B scores 4"
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**Data beats opinions**
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### It's Defensible
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**When stakeholders ask "Why aren't we building X?"**
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**You can show:**
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1. Here's our Trigger Map
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2. Here are our top prioritized drivers
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3. Here's how features score against them
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4. Feature X scores lower than our current roadmap
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**Strategic reasoning, not politics**
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### It's Flexible
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**When priorities change:**
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- Update driver rankings
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- Re-score features
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- New roadmap emerges automatically
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**Strategy drives features, not the reverse**
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---
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## Scoring Guidelines
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### Be Honest
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**Don't:**
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- Inflate scores to justify pet features
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- Score based on what you want to build
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- Let politics influence scoring
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**Do:**
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- Score based on actual impact
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- Accept that some features score low
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- Challenge your own assumptions
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### Be Specific
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**When scoring, ask:**
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- "How SPECIFICALLY does this address the driver?"
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- "What about this feature reduces that pain?"
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- "What evidence supports this score?"
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### Use the Full Scale
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**0-3 scale exists for a reason:**
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- **0** is okay - not everything addresses everything
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- **3** should be rare - only direct solutions
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- **1-2** is where most scores land
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### Consider Both Positive and Negative
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**Features can address:**
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- Negative drivers (reduce pain, prevent fears)
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- Positive drivers (enable goals, create gains)
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- Both (most powerful features)
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---
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## Common Patterns
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### Pattern 1: High Scores Across Multiple Drivers
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**What it means:** High-leverage feature addressing multiple needs
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**Example:** Daily pulse check scores high on burnout fear, leadership goals, retention fear
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**Action:** Prioritize - strategically valuable
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### Pattern 2: High Score on Top Driver Only
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**What it means:** Laser-focused solution for most important need
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**Example:** Workload balancing scores 3 on burnout fear, low on others
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**Action:** Still high priority if that driver is #1
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### Pattern 3: Moderate Scores Across Many
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**What it means:** Nice-to-have that helps a bit with everything
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**Example:** Team chat scores 1-2 on multiple drivers
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**Action:** Lower priority - not solving urgent problems
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### Pattern 4: Low Scores Everywhere
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**What it means:** Feature doesn't connect to strategy
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**Example:** Fancy animations score 0-1 across all drivers
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**Action:** Cut it or deprioritize significantly
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---
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## Beyond the Numbers
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### The Conversation Matters
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**Questions that emerge:**
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- "Why doesn't this feature score higher?"
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- "Could we modify it to address more drivers?"
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- "Are we missing a feature that would score higher?"
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- "Do these scores match our intuition?"
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**Insights from discussion:**
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- Features can be refined to increase impact
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- Missing features can be identified
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- Assumptions can be challenged
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- Strategy can be sharpened
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### Combining with Other Factors
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**Feature Impact = Strategic value**
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**Also consider:**
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- **Feasibility:** How hard to build?
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- **Dependencies:** What's required first?
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- **Market timing:** Competitive urgency?
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- **Resources:** Do we have capacity?
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**Combined formula:**
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```
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Priority = (Strategic Impact × Feasibility) + Urgency Bonus
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```
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---
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## What You Get from Workshop 5
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✅ **Scored feature list** - Quantified strategic impact
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✅ **Ranked roadmap** - Clear prioritization
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✅ **Strategic justification** - Defensible decisions
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✅ **Data-driven priorities** - Not opinions
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✅ **Traceable reasoning** - Feature → Driver → Group → Goal
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---
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## Common Mistakes to Avoid
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### Mistake 1: Inflating Scores
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**Problem:** Scoring pet features higher than deserved
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**Why it fails:** Undermines the whole system
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**Fix:** Be brutally honest, challenge yourself
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### Mistake 2: Scoring Too Many Features
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**Problem:** Trying to score 50+ features
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**Why it fails:** Takes too long, loses focus
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**Fix:** Start with 10-20 most viable features
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### Mistake 3: Ignoring Low Scores
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**Problem:** "But we still need to build it"
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**Why it fails:** Wastes resources on low-impact features
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**Fix:** Accept that some features should be cut
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### Mistake 4: Not Re-Scoring
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**Problem:** Never updating scores as you learn
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**Why it fails:** Roadmap becomes stale
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**Fix:** Re-score quarterly or when strategy shifts
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### Mistake 5: Forgetting Feasibility
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**Problem:** Prioritizing impossible features
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**Why it fails:** Can't actually execute
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**Fix:** Combine strategic score with feasibility
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---
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## Using the Scored Feature List
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### For Sprint Planning
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**Each sprint:**
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- Reference the scored list
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- Focus on highest-impact features
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- Validate against Trigger Map
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- Make trade-offs based on strategy
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### For Stakeholder Communication
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**When presenting:**
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1. Show the Trigger Map
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2. Show the scoring matrix
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3. Show the prioritized list
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4. Explain the strategic reasoning
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**Stakeholders appreciate:**
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- Clear methodology
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- Traceable decisions
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- Strategic foundation
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- Data-driven approach
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### For Design Decisions
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**During design:**
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- Reference the scores
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- Focus on high-impact features first
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- Ensure design addresses the drivers
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- Validate against scoring
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**Example:**
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"We're designing the pulse check (score: 9). It needs to address burnout fear, so let's include early warning indicators and actionable suggestions."
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---
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## The Complete Chain
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Now you have the full Trigger Mapping system:
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```
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Workshop 1: Business Goals (Vision + Objectives)
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↓
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Workshop 2: Target Groups (3-5 prioritized personas)
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↓
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Workshop 3: Driving Forces (positive + negative for each)
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↓
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Workshop 4: Prioritization (ranked groups and drivers)
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↓
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Workshop 5: Feature Impact (scored feature list)
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↓
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Strategic Roadmap (data-driven priorities)
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```
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**Every feature traces back to:**
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- A psychological driver
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- A target group
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- A business goal
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**No orphaned features. No guesswork. Strategic clarity.**
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---
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## What's Next
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You're ready to create your own Trigger Map. The tutorial walks through all 5 workshops step by step with Saga, and the next lessons cover how to create and use the visual Trigger Map.
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---
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## Key Takeaways
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✅ **Systematic scoring** - Features rated 0-3 against prioritized drivers
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✅ **Data-driven roadmap** - Total scores determine priorities
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✅ **Strategically defensible** - Every decision traces to strategy
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✅ **Flexible and updateable** - Re-score when strategy shifts
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✅ **Beyond numbers** - The conversation reveals insights
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✅ **Complete traceability** - Feature → Driver → Group → Goal
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---
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[← Back to Lesson 7](lesson-07-workshop-4-prioritization.md) | [Next: Lesson 9 - Positive & Negative Drivers →](lesson-09-positive-negative-drivers.md)
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*Part of Module 05: Trigger Mapping*
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