BMAD-METHOD/docs/deliverables/trigger-map.md

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# Deliverable: Trigger Map & Personas
**Connect business goals to user psychology - design with insight, not guesswork**
---
## About WDS & the Trigger Map
**WDS (Whiteport Design Studio)** is an AI agent framework module within the BMAD Method that transforms how designers work. Instead of creating documentation that gets lost in translation, your design work becomes **powerful prompts** that guide AI agents and development teams with precision and intent.
**The Trigger Map** bridges strategy and design. It connects what your business wants to achieve with what motivates (and frustrates) your users. This becomes the psychological foundation for every design decision you make.
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## What Is This Deliverable?
The Trigger Map is a strategic framework that connects:
- **Business Goals:** What the company wants to achieve
- **User Psychology:** What motivates and frustrates your users
- **Personas:** Detailed profiles of key user groups
- **Feature Priorities:** Which features move the needle on both
**Created by:** Cascade the Strategist
**When:** Phase 3 - After Product Brief, before design begins
**Format:** Visual map + detailed persona documents
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## Why This Matters
**Without Trigger Mapping:**
- ❌ You guess at user needs based on assumptions
- ❌ Features get prioritized by "coolness" not impact
- ❌ Design feels generic and disconnected
- ❌ No psychological foundation for UX decisions
**With Trigger Mapping:**
- ✅ Design decisions grounded in user psychology
- ✅ Clear feature prioritization based on impact
- ✅ Personas with depth (not demographic stereotypes)
- ✅ Connection between what users need and what business wants
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## What's Included
### 1. Business Goals
- SMART objectives with measurable targets
- Priority ranking (what matters most?)
- Connection to product strategy
### 2. Driving Forces
- **Positive Forces:** What motivates users (aspirations, gains, desires)
- **Negative Forces:** What frustrates users (pain points, fears, obstacles)
- Emotional and practical triggers for each persona
### 3. Personas
Detailed profiles for each key user group:
- Background & context
- Current situation & pain points
- Goals & aspirations
- Fears & frustrations
- Motivations & values
- Tech savviness & preferences
### 4. Feature Impact Analysis
- How each feature affects persona driving forces
- Impact on business goals
- Priority matrix (High/Medium/Low impact)
### 5. Key Insights
- Strategic recommendations
- Design principles derived from psychology
- "Aha!" moments from the mapping process
---
## The Dialog with Your Strategy Partner: Cascade the Strategist
**The Process (2-3 hours across multiple sessions):**
Cascade the Strategist guides you through mapping the psychology:
```
Cascade the Strategist: "Let's map the driving forces. Who's your primary user?"
You: "Freelance designers managing client projects."
Cascade the Strategist: "Perfect. What keeps them up at night? What are they afraid of?"
You: "Missing deadlines, looking unprofessional, losing clients because
of poor communication."
Cascade the Strategist: "Strong negative forces. Now, what do they aspire to?"
You: "Being seen as organized and reliable. Growing their business.
Working with better clients."
Cascade the Strategist: "Excellent! Now, which features address those fears
AND enable those aspirations?"
```
As you work together, Cascade the Strategist creates:
- ✅ Business goal hierarchy
- ✅ Detailed personas with psychology
- ✅ Positive/negative driving forces
- ✅ Feature impact matrix
- ✅ Strategic insights
Then you review together:
```
Cascade the Strategist: "Here's your Trigger Map. Does this capture the psychology?"
You: "Yes! But automated reminders should be higher priority -
it hits fear of missing deadlines."
Cascade the Strategist: "Updated! ✅ Trigger Map is complete."
```
**Result:** Trigger Map saved to `/docs/2-trigger-map/`
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## Example
See the [WDS Presentation Project - Trigger Map](../../examples/WDS-Presentation/docs/2-trigger-map/)
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## Agent Activation
To start creating your Trigger Map:
```
@cascade I need to create a Trigger Map for [Your Project Name].
```
Cascade the Strategist will begin the conversation and guide you through the process.
---
## How to Create This
**Hands-on Tutorial:** [Module 04: Trigger Mapping](../module-04-map-triggers-outcomes/tutorial-04.md)
**Workflow Reference:** [Trigger Mapping Workflow](../src/workflows/2-trigger-mapping/)
---
## Getting Started with WDS
New to WDS? Install the complete AI agent framework to unlock all capabilities:
👉 **[Install WDS & Get Started](../../getting-started/getting-started-overview.md)**
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**Previous Deliverable:** [Product Brief](product-brief.md)
**Next Deliverable:** [Platform PRD & Architecture](platform-prd.md)