5.1 KiB
Module 03: Alignment & Signoff
Lesson 4: External Contracts
Formalizing alignment with external contracts
Time: 15 minutes
When You Need External Contracts
External contracts are for:
- Consultant → Client: You're proposing a solution to a client
- Business Owner → Suppliers: You're hiring consultants/suppliers to build software
These contracts:
- Formalize agreements between separate parties
- Include legal protections (jurisdiction, governing law)
- Cover payment terms, IP ownership, confidentiality
- Protect both parties legally
Two Types of External Contracts
1. Project Contract
For: Consultant → Client
When: You're a consultant proposing to a client
Perspective: You're the contractor/service provider
Key Focus:
- Protecting your work and payment
- Clear scope boundaries
- Fair payment terms (upfront payment for fixed-price)
- IP ownership transfer upon payment
2. Service Agreement
For: Business Owner → Suppliers
When: You're hiring consultants/suppliers to build software
Perspective: You're the client/owner
Key Focus:
- Protecting your investment
- Ensuring deliverables meet requirements
- Clear payment terms and milestones
- IP ownership of deliverables
Business Models
Before building the contract, determine the business model:
Fixed-Price Project
- Set price for defined scope
- Not-to-exceed clause applies
- Upfront payment recommended (50-100%)
- Clear deliverables and scope boundaries
Hourly/Time-Based
- Pay for actual time worked
- Hourly rate and time tracking
- Optional not-to-exceed cap
- Flexible scope
Retainer
- Monthly commitment
- Minimum hours per month
- Availability expectations
- Overage hourly rate
- Hour rollover policies
Hybrid
- Combination of models
- Multiple payment structures
Key Contract Sections
Saga will guide you through building:
1. Business Model
- Explains selected payment structure
- Sets foundation for all payment terms
- Clarifies expectations upfront
2. Scope of Work
- IN Scope: What's explicitly included
- OUT of Scope: What's explicitly NOT included
- Deliverables: What will be delivered
- The Path Forward: How work will be done
Critical for fixed-price contracts - Clear scope prevents disputes.
3. Payment Terms
Adapted to business model:
Fixed-Price:
- Upfront payment recommended (50-100% is fair)
- Milestone payments tied to deliverables
- Payment on completion (risky, not recommended)
Hourly:
- Billing frequency (weekly, bi-weekly, monthly)
- Payment terms (Net 15, Net 30)
- Time tracking requirements
Retainer:
- Monthly retainer amount
- Minimum hours included
- Overage billing
- Hour rollover policy
4. Availability (Retainer Only)
- Business hours
- Response time expectations
- Meeting availability
- Urgent request policies
5. Not-to-Exceed Clause
Conditional based on business model:
- Fixed-Price: Required (equals project price)
- Hourly: Optional cap if desired
- Retainer: Not applicable (monthly cap exists)
Purpose:
- Prevents scope creep
- Protects budget
- Requires change orders for additional work
6. Confidentiality Clause
- What information is protected
- Duration of confidentiality (typically 2-5 years)
- Exceptions (public info, required by law)
- Mutual protection
7. Legal Framework
- Governing Law/Jurisdiction: Which laws apply
- Contract Language: Language of the contract
- Work Initiation: When work can begin
- Dispute Resolution: How conflicts are handled
8. Other Important Sections
- Change Orders: How scope changes are handled
- Termination: How to exit the contract
- Intellectual Property: Who owns what
- Timeline: Delivery dates and milestones
Best Practices
Saga will provide guidance on:
For Consultants/Service Providers
- Request upfront deposits (50%+ for fixed-price)
- Define scope extremely clearly
- Include change order process
- Set not-to-exceed cap
- Specify IP ownership transfer
For Clients/Business Owners
- Review scope thoroughly
- Understand payment terms
- Know what's included/excluded
- Understand change order process
- Clarify IP ownership
Common Pitfalls to Avoid
- Unclear scope definitions
- Unfair payment terms
- No change order process
- Unclear IP ownership
- No not-to-exceed cap (for fixed-price)
Goal: Simple, fair contracts that build long-term relationships.
After Contract is Finalized
Once contract is signed:
- ✅ Alignment achieved
- ✅ Commitment secured
- ✅ Legal protection in place
- ✅ Ready to proceed to Product Brief
Next: Module 04: Product Brief
Key Takeaway
External contracts formalize agreements between separate parties with legal protections. They ensure clarity, protect both parties, and secure commitment before starting work.
Next: Lesson 5: Internal Signoff Documents →
Part of Module 03: Alignment & Signoff