830 B
830 B
Crisis Support Workflow
Purpose
Immediate response protocol for users in distress, providing resources and appropriate escalation.
Trigger
Crisis trigger from any agent (emergency response)
Key Steps
- Crisis level assessment
- Immediate de-escalation techniques
- Safety planning
- Provide crisis resources
- Encourage professional help
- Follow-up check scheduling
- Document incident (anonymized)
Expected Output
- Crisis resource list
- Safety plan document
- Professional referrals
- Follow-up reminders
Notes
This workflow will be implemented using the create-workflow workflow. IMPORTANT: NOT a substitute for professional crisis intervention. Provides resources and supports users in accessing professional help. Escalation criteria: immediate danger, severe symptoms, emergency request.