BMAD-METHOD/docs/how-it-works/troubleshooting.md

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# BMAD Troubleshooting Guide
This comprehensive guide helps users diagnose and resolve common issues encountered while using the BMAD system.
## Quick Diagnostic Checklist
Before diving into specific issues, run through this quick checklist:
- [ ] Verify BMAD configuration files are present and valid
- [ ] Check network connectivity and API access
- [ ] Confirm persona permissions and access rights
- [ ] Validate template and checklist file integrity
- [ ] Review recent system logs for error messages
## Common Issues and Solutions
### 1. Persona Loading Issues
#### Symptom: Persona fails to load or respond
**Possible Causes:**
- Missing or corrupted persona configuration files
- Insufficient permissions
- Network connectivity issues
- Invalid persona syntax
**Solutions:**
1. **Verify Persona Files:**
```bash
# Check if persona files exist
ls -la bmad-agent/personas/
# Validate persona syntax
bmad validate-persona --persona=po
```
2. **Reset Persona Configuration:**
```bash
# Backup current config
cp bmad-config.yml bmad-config.yml.backup
# Reset to default
bmad reset-config --persona=po
```
3. **Check Permissions:**
```bash
# Verify file permissions
chmod 644 bmad-agent/personas/*.md
```
### 2. Template Generation Failures
#### Symptom: Templates fail to generate or produce incorrect output
**Possible Causes:**
- Missing template variables
- Corrupted template files
- Invalid template syntax
- Insufficient data context
**Solutions:**
1. **Validate Template Syntax:**
```bash
# Check template validity
bmad validate-template --template=prd-tmpl.md
```
2. **Debug Template Variables:**
```bash
# List available variables
bmad debug-template --template=prd-tmpl.md --show-vars
```
3. **Regenerate Template:**
```bash
# Force template regeneration
bmad generate --template=prd-tmpl.md --force
```
### 3. Checklist Validation Errors
#### Symptom: Checklists fail validation or show incorrect status
**Possible Causes:**
- Outdated checklist definitions
- Missing checklist dependencies
- Incorrect task mapping
- Data synchronization issues
**Solutions:**
1. **Update Checklists:**
```bash
# Refresh checklist definitions
bmad update-checklists
```
2. **Validate Checklist Mapping:**
```bash
# Check task-to-checklist mapping
bmad validate-mapping --checklist=po-master-checklist.md
```
3. **Reset Checklist State:**
```bash
# Clear checklist cache
bmad clear-cache --type=checklists
```
### 4. Integration Connection Issues
#### Symptom: External system integrations fail or timeout
**Possible Causes:**
- Network connectivity problems
- Authentication failures
- API rate limiting
- Service unavailability
**Solutions:**
1. **Test Connectivity:**
```bash
# Test API endpoints
bmad test-connection --service=github
bmad test-connection --service=jira
```
2. **Refresh Authentication:**
```bash
# Renew authentication tokens
bmad auth-refresh --service=github
```
3. **Check Rate Limits:**
```bash
# Monitor API usage
bmad status --api-usage
```
### 5. Performance Issues
#### Symptom: Slow response times or system lag
**Possible Causes:**
- Large knowledge base files
- Inefficient queries
- Memory constraints
- Network latency
**Solutions:**
1. **Optimize Knowledge Base:**
```bash
# Rebuild search index
bmad rebuild-index
# Compress knowledge base
bmad optimize-kb
```
2. **Clear System Cache:**
```bash
# Clear all caches
bmad clear-cache --all
```
3. **Monitor System Resources:**
```bash
# Check system performance
bmad system-status --detailed
```
## Environment-Specific Issues
### IDE Environment Issues
#### VS Code / Cursor Integration
**Common Issues:**
- Extension not loading
- Configuration not recognized
- Syntax highlighting missing
**Solutions:**
1. Reinstall BMAD extension
2. Reload VS Code window
3. Check extension compatibility
4. Verify workspace settings
#### Command Line Issues
**Common Issues:**
- Command not found
- Permission denied
- Path configuration errors
**Solutions:**
1. Add BMAD to system PATH
2. Set proper file permissions
3. Verify installation directory
4. Check shell configuration
### Web Environment Issues
#### Browser Compatibility
**Common Issues:**
- Features not working in specific browsers
- JavaScript errors
- CSS rendering problems
**Solutions:**
1. Update to supported browser version
2. Clear browser cache and cookies
3. Disable conflicting extensions
4. Check JavaScript console for errors
#### Authentication Problems
**Common Issues:**
- Login failures
- Session timeouts
- Permission errors
**Solutions:**
1. Clear browser storage
2. Verify credentials
3. Check session configuration
4. Review user permissions
## Advanced Troubleshooting
### Log Analysis
#### Accessing Logs
```bash
# View recent logs
bmad logs --tail=100
# Filter by severity
bmad logs --level=error
# Export logs for analysis
bmad logs --export=bmad-logs.txt
```
#### Common Log Patterns
**Error Patterns to Look For:**
- `Authentication failed`: Check credentials and permissions
- `Template not found`: Verify template file paths
- `Network timeout`: Check connectivity and API status
- `Validation failed`: Review input data and formats
### System Diagnostics
#### Health Check
```bash
# Run comprehensive system check
bmad health-check --comprehensive
# Check specific components
bmad health-check --component=personas
bmad health-check --component=templates
bmad health-check --component=integrations
```
#### Performance Profiling
```bash
# Profile system performance
bmad profile --duration=60s
# Analyze memory usage
bmad profile --memory
# Check disk usage
bmad profile --disk
```
### Recovery Procedures
#### Configuration Recovery
```bash
# Backup current configuration
bmad backup-config --output=config-backup.tar.gz
# Restore from backup
bmad restore-config --input=config-backup.tar.gz
# Reset to factory defaults
bmad factory-reset --confirm
```
#### Data Recovery
```bash
# Recover corrupted knowledge base
bmad recover-kb --source=backup
# Rebuild search indices
bmad rebuild-indices --all
# Validate data integrity
bmad validate-data --comprehensive
```
## Getting Help
### Self-Service Resources
1. **Documentation**: Check the comprehensive documentation at `/docs/`
2. **FAQ**: Review frequently asked questions
3. **Community Forums**: Search community discussions
4. **Video Tutorials**: Watch step-by-step guides
### Support Channels
1. **GitHub Issues**: Report bugs and feature requests
2. **Community Discord**: Get help from other users
3. **Email Support**: Contact support team directly
4. **Professional Services**: Engage for complex implementations
### Reporting Issues
When reporting issues, include:
1. **System Information:**
```bash
bmad system-info --export
```
2. **Error Logs:**
```bash
bmad logs --level=error --last=24h --export
```
3. **Configuration Details:**
```bash
bmad config-export --sanitized
```
4. **Reproduction Steps:**
- Detailed steps to reproduce the issue
- Expected vs. actual behavior
- Screenshots or recordings if applicable
---
*Effective troubleshooting ensures smooth BMAD system operation and minimizes downtime.*