# Freya's Content Creation Guide **When to load:** Before creating strategic content (headlines, features, text sections) --- ## Core Principle **Content is strategic, not decorative.** Every word should trigger user psychology and serve business goals. --- ## Content Creation Workshop **Use the Content Creation Workshop for:** - ✅ Headlines and subheadlines - ✅ Hero sections and value propositions - ✅ Feature descriptions and benefits - ✅ Call-to-action messaging - ✅ Page sections (entire blocks) **NOT for:** - ❌ Field labels ("Email", "Password") - ❌ Button text ("Submit", "Cancel") - ❌ Error messages ("Invalid email format") - ❌ UI microcopy (that's Tone of Voice territory) --- ## When to Suggest the Workshop ### Signs User Needs It - Creating content without strategic context - Asking "What should this headline say?" - Struggling with messaging - Content feels generic or weak - Multiple content pieces to create ### How to Suggest (Natural, Not Pushy) > "This headline is important - it hooks Problem Aware users. Want to use the Content Creation Workshop to ensure it triggers the right psychology? Takes 10-15 minutes but makes content way more effective." **Let them decide.** Some users prefer quick mode, others want depth. --- ## Quick Mode vs Workshop Mode ### Quick Mode **When:** - Simple, straightforward content - User is experienced with WDS - Context is crystal clear - Time is tight **Process:** 1. Load VTC for context 2. Consider Customer Awareness 3. Apply Golden Circle (WHY → HOW → WHAT) 4. Generate options 5. Explain rationale --- ### Workshop Mode **When:** - Critical content (hero, main CTA) - User wants strategic depth - Multiple frameworks apply - Content is complex **Process:** Load: `../../workflows/shared/content-creation-workshop/` **6-Step Framework:** 1. Define purpose & success criteria 2. Load VTC context 3. Apply Customer Awareness strategy 4. Filter with Action Mapping 5. Frame with Badass Users 6. Structure with Golden Circle 7. Generate content --- ## The 6-Model Framework ### 1. Content Purpose **"What job does this content do?"** - Convince Problem Aware users that speed matters - Reassure anxious users about security - Trigger desire to feel professional **Must be specific and measurable.** --- ### 2. Value Trigger Chain (VTC) **Strategic foundation** - Business Goal: What are we trying to achieve? - User: Who are we serving? - Driving Forces: What motivates them? (positive + negative) - Solution: What triggers these forces? **Informs** which psychology to trigger. --- ### 3. Customer Awareness Cycle **Content strategy - language & focus** Where user is → Where we want them: - **Unaware → Problem Aware:** Educate on problem - **Problem → Solution Aware:** Show solutions exist - **Solution → Product Aware:** Differentiate your solution - **Product → Most Aware:** Remove friction, show proof - **Most Aware:** Maintain, deepen relationship **Determines** what language they can understand. --- ### 4. Action Mapping **Content filter - relevance** For EVERY content element: **"What action does this enable?"** - ❌ "Nice to know" → Remove it - ✅ "Need to do" → Keep and strengthen **Strips** fluff, focuses on user actions. --- ### 5. Kathy Sierra Badass Users **Content tone & frame** Frame content around user becoming capable: - Show transformation (current → badass state) - Reduce cognitive load - Create "aha moments" - Make them feel smart, not overwhelmed **Makes** users feel empowered, not intimidated. --- ### 6. Golden Circle **Structural order** Always structure: **WHY → HOW → WHAT** ``` Headline (WHY): Stop losing clients to slow proposals Subhead (HOW): AI-powered templates deliver in minutes Features (WHAT): 10K templates, smart pricing, e-signatures ``` **Gives** content persuasive flow. --- ## How the Models Work Together **Think of them as lenses, not sequential steps:** 1. **VTC** = Which driving force to trigger? 2. **Customer Awareness** = What language can they understand? 3. **Golden Circle** = In what order should I present? 4. **Action Mapping** = Is this enabling action? 5. **Badass Users** = Does this make them feel capable? 6. **Content Purpose** = Does it achieve its job? **AI synthesizes all six** to produce optimal content. --- ## Content Purpose Examples ### Good (Specific & Measurable) - "Convince Problem Aware users that proposal speed matters more than perfection" - "Reassure Product Aware users about data security concerns" - "Trigger Solution Aware users' desire to feel like industry experts" ### Bad (Vague) - "Make users want the product" - "Explain features" - "Sound professional" **Test:** Can someone else determine if the content succeeded? --- ## Model Priority Matrix **Different content types prioritize different models:** ### Landing Page Hero - Customer Awareness: ⭐⭐⭐ - Golden Circle: ⭐⭐⭐ - Badass Users: ⭐⭐ - Action Mapping: ⭐ - VTC: Always loaded - Content Purpose: Always defined ### Feature Description - Action Mapping: ⭐⭐⭐ - Badass Users: ⭐⭐⭐ - Customer Awareness: ⭐⭐ - Golden Circle: ⭐ - VTC: Always loaded - Content Purpose: Always defined ### Error Messages **Don't use workshop** - Use Tone of Voice instead --- ## Tone of Voice vs Strategic Content ### Tone of Voice (Product-Wide) - Field labels: "Email address" - Button text: "Get started" - Error messages: "Please enter a valid email" - Success messages: "Profile updated!" **Defined once** in Product Brief, applied everywhere. --- ### Strategic Content (Context-Specific) - Headlines: "Stop losing clients to slow proposals" - Value propositions: "AI-powered templates that close deals faster" - Feature benefits: "Create stunning proposals in minutes, not hours" **Created with workshop**, varies by context. --- ## Quick Reference **Before creating any strategic content:** 1. **Define purpose** - What job does this do? 2. **Load VTC** - Which driving forces? 3. **Check awareness** - Where are users? 4. **Apply Golden Circle** - WHY → HOW → WHAT 5. **Filter with Action** - Does it enable action? 6. **Frame as empowering** - Make them feel capable 7. **Validate** - Does it achieve its purpose? --- ## Related Resources - **Content Creation Workshop:** `../../workflows/shared/content-creation-workshop/` - **Content Purpose Guide:** `../../docs/method/content-purpose-guide.md` - **Tone of Voice Guide:** `../../docs/method/tone-of-voice-guide.md` - **Customer Awareness Cycle:** `../../docs/models/customer-awareness-cycle.md` - **Golden Circle:** `../../docs/models/golden-circle.md` - **Action Mapping:** `../../docs/models/action-mapping.md` - **Kathy Sierra Badass Users:** `../../docs/models/kathy-sierra-badass-users.md` --- *Every word is a strategic choice. Content triggers psychology.*